Below are some of the most common questions that our customers ask.
If you don’t find the answer to a question you’re looking for, please do not hesitate to contact us! We love to engage with the small stove and tiny home community and we look forward to hearing from you!
About Our Small Stoves
The SE is DEFRA Exempt so can be used within UK smoke controlled areas. The air controls are configured to retain a minimum amount of air intake facilitating clean, efficient burning.
We have 3 different models of stove: The Salamander Stove, The Salamander SE Stove and our Little Range Cookstove. The Salamander and Salamander SE have exactly the same dimensions whereas our Little Range Cookstove has a built in oven on the left hand side. Click here to view the Salamander dimensions and here for the Little Range Cookstove dimension
Yes – our stoves have been individually EN tested by Gastec Ltd.
The Salamander and Salamander SE Stoves both weigh 50kg/110lbs
The Salamander Stove, Salamander SE Stove and Little Range Cookstove all have a 100mm/4” flue outlet. The actual flue size used will depend on the type of installation and local/regional regulations. The Salamander/Salamander SE can have a top or a rear exit flue outlet.
Yes you can! For extra room on your stovetop, you could add the Rear Flue Wedge. To increase the space even more, you could add our Extended Hotplate.
The Salamander Stove measures 618mm/24.3” in height when sited on it’s stand. Please note that this measurement does not include the 45mm stove collar which will connect to a flue pipe if you exit from the top of your stove.
Yes! We offer a wide range of installation kits that can be viewed here. We can also amend these if they are not quite suited for your installation.
Please see our clearances document for each stove below:
Salamander Stove PDF
Little Range Cookstove
Please ensure that your stove is completely cold before attempting to clean any part of it. The glass can be cleaned using an approved stove glass cleaner or a more natural method is to use a damp cloth dipped into the remaining ashes as this acts as a slight abrasive helping to remove burnt on dirt. We have a helpful video on how to clean your stove here.
The baffle and internal bricks can also be removed for cleaning and we would recommend servicing your stove at least once a year to ensure all internal parts are in good working order
The sealing rope in the door will become worn after it has been in use for a long period of time and it can then come loose. You can watch our video here on how to replace these rope seals.
Cracks in the glass can occur if logs fall onto the glass as they are burning. Replacing the glass is nice and easy, but if you are unsure, please do contact us. We also have an instructional video that you can watch here.
These parts can be purchased directly through us. Please contact us with your address and a list of required parts and we will get this price arranged for you.
Delivery
We want you to be delighted with your Salamander Stove or Little Range Cookstove and the services that we offer so we will aim to ship your order as quickly as possible.
The Salamander Stove will have a transit time of approximately 1 week whereas the Little Range Cookstove may be a little longer than this. Transit times can vary depending on where you are in the world so please do contact us for a more accurate transit time.
As shipping prices and transit times vary on the country and the products ordered, please contact us to request a quote. We will require your address and to know the items you are interested in and we will then get this quote arranged right away for you.
How to Buy
Please contact us if you would like to place an order. Alternatively, visit our stockist page to view the stockists around the world.
Payment for the goods will be required prior to dispatching your order.
Please note that we will not charge any UK VAT so this has already been removed from the prices shown on this website. Customs may then charge you your country’s VAT along with an import fee and administration charge -the courier will contact you if this is the case.
Manuals, certificates and other important documents
Unpacking your order
Before you can start using your new wood burning stove, you will need to unpack it from it’s wooden box. You can watch the video on how to do this below:
The unpacking sequence is crucial in order to make sure that you set the stove up correctly. A lot of care and attention has been made to ensure you have many great years of service from you stove and this starts with the packaging. It is important that more than 1 person does this as our stoves are heavy so care should be taken to avoid injury.